Award-winning support

You put growth on repeat for your business when…

  • You get software help in a timely and consistent manner
  • The person who helps you has a detailed understanding of the technology and your business
  • Most issues are resolved before you even notice them
  • You get a co-ordinated and comprehensive response on complex cases with clearly defined escalation paths
  • Over 20,000 real estate professionals rely on RPS every day and they also rely on our team to support them fully and proactively.

Reapit support

Support service

RPS is a business critical system and extensive steps are taken to ensure it can be used fully – without issue or delay. Our award-winning support service consists of:

  • Service continuity with geographical redundancy
  • Transparency with regular updates on all cases
  • Managed upgrades and customisation deployment
  • Proactive teams continually monitoring the platform and solving errors before they are encountered

Success Managers 

Software and service come as standard with a dedicated success manager who strives to understand your business and comes with a wealth of industry knowledge and experience.

  • Coordination with internal and external stakeholders
  • Consultancy on business challenges and industry changes
  • Dev Clubs to look at future software enhancements
  • Help to apply best-practice and grow your business

Five times winner of Supplier of the Year

Our commitment to consistently providing excellent service has been repeatedly acknowledged and has been recognised for excellence by every major industry award.
MORE INFORMATION

Need support?

If you’re an RPS customer – Please contact your Client Success Manager.

REAPIT IS THE PROVEN PLATFORM THAT SUCCESSFUL REAL ESTATE AGENTS USE TO RUN AND GROW THEIR BUSINESS

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